SEMES

Privacy Policy
February 14, 2024
Privacy Policy February 14, 2024 (V2024)
SEMES Co., Ltd. attaches great importance to users' personal information and strives to comply with 「Personal Information Protection Act」 and related laws and regulations. Through the Privacy Policy, SEMES informs you of the purpose and method of using the personal information provided by users and what measures are being taken to protect personal information.
0. General Rules
SEMES discloses this privacy policy on the first screen of the SEMES website (https://www.semes.com) so that users can easily view it at any time.

SEMES establishes the necessary procedures to revise the Personal Information Processing Policy in order to continuously improve the Privacy Policy. In addition, if the privacy policy is revised, a version number is assigned so that the revised information can be easily recognized.

This policy will take effect on February 14, 2024, and if it is revised, it will be notified through the website notice (or individual notice in writing, e-mail, phone, or SMS).

1. Personal Information Collected
SEMES processes the following personal information for company-related inquiries, service inquiries, visitor management, personnel recruitment, customer support, ethical management, partner company management, patent management, etc.
SEMES does not collect personal information if the user is under the age of 14.

Service Name Purpose of processing Collected items Period of retention and use
SEMES website Purchase, Retrofit, Training, Other inquiries - Handling of complaints related to SEMES services such as purchase, retrofit, training, recruit, law violations, etc. Essential name, contact information, e-mail address, company name
 1year
Recruit inquiry Essential name, contact information, e-mail address
Reporting violation of the law Optional name, contact information, e-mail address 60 days after the conclusion of the investigation
Visit Reservation System - The company utilizes the collected personal information for the following purposes.
- Personal identification based on service use
- Applications for visit to the company, and tasks related to transporting/importing heavy goods
- Manage visitor training history when applying to our company
- Confirmation of completion of training for chemical workers and management of those who have completed training
- Prevention of illegal use by defective members and unauthorized use
- Handling complaints, etc. and delivering notices
 Essential nationality, name, date of birth, ID, password, e-mail address, contact information (Korean), affiliation (company/individual), business registration number, company name, visit history, duplicate registration confirmation information (DI, Korean) When requesting withdrawal of membership or When the unused period arrives for one year
Optional contact information(foreigner), Vehicle number
- Processing and responding to inquiries Essential name, e-mail address 1year
Optional company name, contact information
- Suggestion Optional name, contact information, e-mail address
recruitment system - Identity verification upon application for employment
- Passing results and notifications delivered
- Recruitment selection process underway
 Essential name (Korean, English), gender, date of birth, nationality, mobile phone number, e-mail address, address, application field, password, military service information, academic background, research description, Samsung SW competency test qualification level, self-introduction Until the purpose of collection and use is achieved
Optional Career Experience, official foreign language scores, qualifications, special activities, external awards details
Confirmation of preferential recruitment candidates Sensitive information Disability status, disability type, disability level, veteran status, veteran’s number, veteran ratio
(Applicants' sensitive information is unlikely to be disclosed on websites, etc. during the hiring process.)
SCSS - Personal Identification for Membership
- Securing communication channels for the departments in charge of users, types of use, delivery of notices, handling complaints, etc.
 Essential Name, ID, password, Company name, department name, e-mail, contact information, line in charge, subscription classification, reason for subscription Destruction when a member withdraws, If you have not connected for more than a year, destroy it
Trainee identification and authentication, access history management, system registration/maintenance approval, certificate issuance name, position, employee number (domain ID, single ID), contact information, e-mail address, company name, department name 3year
Win-Win Cooperation - Self-identification and authentication based on use of partner company membership services
- Prevent illegal use by delinquent members and prevent unauthorized use
- Handling complaints, including handling complaints, delivering notices
 Essential Business registration number (ID), password, e-mail address, company name (Local), zip code, address, detailed address, telephone, representative name (Local), main products, website, employee status, person in charge information (name, position, Telephone, mobile phone, subscription device) When requesting withdrawal of membership or When the unused period arrives for one year
Optional Company name(Eng), country, corporation number, address(Eng), company establishment date, fax, representative name(Eng), business type, industry, research and development personnel, quality control personnel
Ethical Management - Report complaints and reply to results Optional name, contact information(phone number), e-mail address Until the purpose of collection and use is achieved
SRM(Supplier Relationship Management) Join membership - Personal identification for membership registration
- Communication to confirm the type of use of users, to convey notices, to handle complaints, etc.
- Data linkage for SEMES in-house system operation (for internal business processing)
 Essential ID, name, customer type (SEMES/SEMES, etc.), partner (partner code, partner name, business registration number, business name, representative name), e-mail address, mobile phone number, account, account manager When requesting withdrawal of membership or When the unused period arrives for one year
Guidance on new services, information, etc. Optional name(Eng), phone number, FAX number
Business Proposal - Identify the proposer related to the transaction proposal
- Confirmation of proposal type and internal review of transaction proposal
 Essential Business name, location (head office), proposer (duty/name), contact information, nationality, representative (name), proposer e-mail address, business number, sales (D-1 year), type of transaction, operating profit (D-1 year), proposed items, factory facilities, core technology Until the purpose of collection and use is achieved
(However, regardless of the result of the proposal, the details of the transaction proposal are kept for one year)
- Identify the size of the proposal company Optional Number of employees (overall/development), credit rating/industry classification, main client
Quality VOS - Responding to inquiries Essential e-mail address Until the purpose of collection and use is achieved
Optional company name, phone number
S-MAP Patent Office Membership - Performing work related to internal patents (including trademarks, utility models, and designs) Essential name, position, login ID/PW, affiliation, company phone, e-mail address, MAC address until the end of the contract
Optional phone number
inventor, co-applicant Essential name (including Chinese and English), address, date of birth, company phone, mobile phone number, company number Until the purpose of collection and use is achieved
eTrade Business agency membership registration - Personal identification for membership registration Essential name, ID, password, industry classification, company name
 When requesting withdrawal of membership or When the unused period arrives for one year
Securing communication channels for communicating notices, handling complaints, etc. Essential e-mail address
MDM Affiliates and Partners - Application of terminal security and handling of personal terminal security for MDM(Samsung SDS EMM) users Essential name, Knox ID, company name, workplace, employee identification number, phone number, e-mail, telecommunications company, model number, OS version firmware, S/N, IMEI, MDM server access history, security policy application status
 Until use the service

The following information may be automatically generated and collected in the process of using the service or processing the business.
– User's browser type, OS, visit history (IP address, access time), cookies

In accordance with Article 15.3 and Article 17.4 of the 「Personal Information Protection Act」, SEMES may additionally use and provide personal information without the user's consent, taking into consideration the following matters in accordance with Article 14.2 of the 「Personal Information Protection Act enforcement ordinance」.
SEMES may use and provide additional personal information without the consent of the user in consideration of the following matters under Article 14.2 of 「the Enforcement Decree of the Personal Information Protection Act」 pursuant to Articles 15.3 and 17.4 of 「the Personal Information Protection Act」.
– Whether the purpose of further use and provision of personal information is related to the purpose for which it was originally collected.
– Whether there is foreseeability for further use and provision in light of the circumstances in which personal information was collected or the processing practices
– Whether the additional use and provision of personal information unfairly infringes on the interests of users
– Whether necessary measures have been taken to ensure safety, such as pseudonymization or encryption.
2. Provision of Personal Information
In principle, SEMES provides only the minimum amount of personal information within the scope specified in the Privacy Policy, and does not process or provide it to a third party (such as others, other companies, or institutions) beyond the original scope without the user's prior consent.

Service Name Provided to Purpose of providing Provided items Period of retention and use
Visit Reservation System Ministry of Environment, Korea Institute of Chemical Safety Confirmation of completion of training for chemical workers and verification of completion number Name, employee training completion number Destroy after achieving the purpose
Ethical Management Samsung Electronics, Samsung Display, Other Samsung affiliates Check the contents of the report, complaint, and reply to the result of processing if necessary Enter items among name, contact number, email address Destroy after achieving the purpose
S-MAP the Korean Intellectual Property Office Application/registration/maintenance of patents (including trademarks, utility models, and designs) name (including Chinese and English), address, date of birth, company phone, mobile phone number permanent
recruitment system Multi-campus, Korean TOEIC Committee, Korean Language Society, Chinese Character Education Promotion Association, Korean Foreign Language Evaluation Institute, Korean Testing Association, YBM Corporation, Korea Chamber of Commerce and Industry, Korea BCT Business Headquarters, HSK Korea Secretariat Qualification Verification Name, date of birth, type of qualification, qualification number, grade, score, date of acquisition, date of examination Destroy immediately after achieving the purpose of providing information
Ministry of Patriots and Veterans Affairs Verification of veterans' preferential treatment Name, date of birth, veterans' number
Gangbuk Samsung Hospital, Changwon Samsung Hospital Recruitment health examination Name, date of birth, company name, contact information, email

However, in the following cases, personal information may be provided to a third party without consent within the scope of the purpose for which it was collected.
- When the customer agrees in advance
- If there are special provisions in other laws
- When SEMES provides personal information that is inevitably collected in order to comply with its legal obligations within the scope of the purpose of collection

3. Entrustment of Personal Information
SEMES entrusts the processing of personal information as follows for processing of personal information. If the contents of the consignment work or the consignee are changed, we will disclose it through this privacy policy without delay.

No. Entrusted Company Entrusted Operations Retention and Usage Period
1 KS Korea Patent Law Office Intellectual Property Application until the end of the contract
2 21st Century Patent Law Office Intellectual Property Application
3 Chaam Patent Law Office Intellectual Property Application
4 Kasan Patent Law Office Intellectual Property Application
5 Myungmoon Patent Law Office Intellectual Property Application
6 P&P Patent Law Office Intellectual Property Application
7 CNS Patent Law Office Intellectual Property Application
8 leemock Patent Law Office Intellectual Property Application
9 YULMIN Patent Law Office Intellectual Property Application
10 NHR Communications Operation and management of recruitment talent pool registration
11 Midas HRi Recruitment Operations and Management
12 Wecruit Corp Reference check (applicable only)
13 NETMICS website maintenance
14 EVERONESOFT website maintenance
15 S-1 Corporation Security work, MDM operations
16 S-Tec System(S-1 Re-entrustment) Security work
17 gnict Phone, Communication Maintenance
18 NICE information service Co., Ltd. Personal verification
19 Samsung SDS MDM operations, improvements, maintenance

In accordance with Article 26 of 「Personal Information Protection Act」, SEMES specifies in the contract and other documents responsibilities such as prohibition of personal information processing, technical and administrative protection measures, restriction of re-entrustment, management and supervision of the trustee, and compensation for damages, and supervises whether the trustee handles personal information safely.
4. Destruction of Personal Information
When personal information becomes unnecessary, such as the expiration of the personal information retention period or the achievement of the purpose of processing, SEMES destroys the personal information without delay.

If the personal information retention period agreed by the user has elapsed or the purpose of processing has been achieved, but the personal information must be kept in accordance with other laws and regulations, the personal information will be transferred to a separate database (DB) or stored in a different storage location.

The procedure and method of destroying personal information are as follows.
① Destruction procedure
- SEMES selects the personal information for which the reason for destruction occurred and destroys the personal information with the approval of the person in charge of personal information protection.

② Destruction method
- SEMES destroys personal information recorded and stored in the form of an electronic file so that the record cannot be reproduced, and personal information recorded and stored in paper documents is destroyed by shredding or incinerating with a shredder.
5. Destruction of personal information of unused users
SEMES destroys the information of users who have not used the service for one year. However, it may be stored and managed separately from other users' personal information until the retention period stipulated by other laws and regulations has elapsed.

SEMES notifies users of the fact that personal information will be destroyed, the expiration date, and the items of personal information to be destroyed by e-mail up to 30 days before the destruction of personal information.
If you do not wish to destroy your personal information, please login to the service before the expiration date.
6. Rights of Users & Legal Representatives and Exercising Those Rights
As a subject of personal information, user can exercise the following rights.

① Request for access to personal information: The personal information held by the Company may be requested to be viewed in accordance with Article 35 of 「Personal Information Protection Act」. However, when requesting access to personal information, it may be restricted in accordance with Article 35.4 of 「Personal Information Protection Act」.
- When access is prohibited or restricted by law
- When there is a risk of harming the life or body of another person, or unfairly infringing on another person's property and other interests

② Request for correction and deletion of personal information: Personal information files held by the Company may be requested to be corrected and deleted in accordance with Article 37 of 「Personal Information Protection Act」. However, if the personal information is specified as the object of collection in other laws and regulations, the deletion cannot be requested.

③ Request for suspension of processing of personal information: Personal information files held by the Company may request suspension of processing in accordance with Article 37 of 「Personal Information Protection Act」. However, in the event of a request for suspension of processing of personal information, the request for suspension of processing may be rejected in accordance with Article 37.2 of 「Personal Information Protection Act」.
- When there is a special provision in the law or it is unavoidable to comply with legal obligations
- When there is a risk of harming the life or body of another person, or unfairly infringing on the property and other interests of another person
- Where it is difficult to fulfill the contract, such as failure to provide the service agreed with the user if personal information is not processed, and the user does not clearly express his/her intention to terminate the contract

If you wish to view or correct your personal information, please contact the Personal Information Protection Department in writing, by phone or e-mail, and we will take action without delay.
If a user requests correction or deletion of an error in personal information, the personal information will not be used or provided until the correction and deletion are completed.
SEMES confirms whether the person who made the request for viewing, the request for access, the request for correction or deletion, or the request for suspension of processing in accordance with the user's rights, is the person or a legitimate representative.
7. Actions Taken to Protect Personal Information
① Establishment and implementation of internal management plan
– SEMES establishes and implements an internal management plan for the safe processing of personal information.

② Restriction and Control of Access to Personal Information
- SEMES manages the granting, changing, and canceling of access to the system that processes personal information, and controls access to personal information and unauthorized access from outside.

③ Storage of access records and prevention of forgery and tampering
- SEMES keeps and manages records of access to the personal information processing system for at least one year, and uses security functions to prevent forgery, tampering, theft, or loss of access records.

④ Encryption of personal information
- SEMES encrypts, stores, and manages important personal information required by law, and encrypts personal information and authentication information by building a secure server.

⑤ Prevention of malicious programs
- SEMES installs security programs and periodically updates/checks to prevent leakage and damage of personal information caused by computer viruses.

⑥ Prevention of physical access
- SEMES operates access control for the physical storage area where personal information is stored, and stores documents and auxiliary storage media containing personal information in a safe place with a lock.

⑦ Protective measures for printing/copying
- SEMES specifies the purpose of printing personal information by printing, displaying, or filing, and minimizes the output items according to the purpose.

⑧ Restriction on Labeling of Personal Information Protection Measures
- SEMES takes measures to restrict the display of personal information, such as masking personal information, when viewing or printing personal information for the purpose of processing personal information.

⑨ Minimization and training of personal information handling staff
- SEMES designates and manages only the necessary number of employees who handle personal information, and provides training for safe management of personal information handling staff.

8. Matters concerning the installation, operation and refusal of automatic personal information collection device
① SEMES uses cookies to store information about users and find them from time to time.
- Cookies are very small text files that the server used to operate the website sends to the user's browser and are stored on the hard disk of the user's computer. Later, when a user visits the website, the website server is used to maintain the user's preferences and provide optimized services by reading the contents of the cookie stored on the user's hard disk.
- Cookies do not automatically or actively collect information that identifies individuals, and users can refuse to store or delete these cookies at any time.

② Purpose of using cookies
- SEMES uses it to provide optimized information to users by identifying the type of access and use of each service and website that users visit, security access, and user size.

③ Installation, operation and rejection of cookies
- Users have the right to choose whether to install cookies. Therefore, the user can allow all cookies by setting options in the web browser, go through verification whenever they are saved, or refuse to save all cookies.
- However, if the user refuses to install cookies, there may be difficulties in providing the service.
- The following describes how to specify whether to allow cookies to be installed.

type How to set it up
Internet Explorer Tools at the top of the browser > Internet Options > Personal Information
chrome Customize and control > in the top right corner of your browser> settings> Privacy & Security > Clear browsing data
safari Settings > Clear Safari > history and website data
Firefox settings in the upper right corner of the browser > Privacy & Security > Delete cookies and site data > delete data > Delete cookies and site data & cached web content > Delete
Naver Whale Three-dot icon in the upper right corner of the browser > Settings > Privacy > Clear browsing data > delete data
Microsoft Edge The three-dot icon in the upper right corner of the browser > Settings > Privacy & Services > Clear browsing data Select what you want to erase > Select > Clear Now


9. Privacy Protection Officer and Responsible Department
In order to protect users' personal information and handle complaints related to personal information, SEMES has designated the relevant departments and personal information protection officers as follows.
Regarding SEMES' request for access to personal information, the user can contact the following departments.

■  Personal Information Protection Officer
- Name: Justin Moon
- Email: privacy.on@semes.com
  ※ You will be connected to the department in charge of personal information.


■  Personal Information Protection Officer
- Department Name: Legal Service Group
- Name: Kim Jeong-bae
- Email: privacy.on@semes.com
  ※ You will be connected to the department in charge of personal information.


Please make inquiries to the following organizations if you need to report or consult in regards to the violation of personal information.
① Personal Information Dispute Mediation Committee: www.kopico.go.kr
② Personal Information Infringement Report Center: privacy.kisa.or.kr
③ Supreme Prosecutors' Office: www.spo.go.kr
④ National Police Agency: ecrm.cyber.go.kr

10. Amendment to the Privacy Policy
This Privacy Policy will be applied from February 14, 2024.
You can find the previous privacy policy at the top of the page.
  1. Report of Law Violation
Guest Registration SEMES Guest Support System
Privacy policy Video Processing System Operation Policy
Location
77, 4sandan 5-gil, Jiksan-eup, Seobuk-gu, Cheonan-si, Chungcheongnam-do, Republic of Korea,041.620.8000

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